Features
Calls, voicemail, AI and analytics in one business phone system, with caller privacy built into every screen.
Web, iPhone, Android, Mac and Windows
Support line
Unknown caller
04:12
Decline
Answer
What your agent sees
Live calls
1 active
Call
#4821, Support line
Answered by
Daniel, Agent
Caller
Priya Shah
+1 (415) 555-0142
Visible to admins only. Daniel still sees Unknown caller.
Duration
04:12
Recording
On, masked
Audit trail
Maya Chen, Admin, revealed the caller on call #4821 at 2:14 PM. Reason: billing dispute.
Leo Park, Supervisor, revealed the caller on call #4790 at 1:52 PM.
What your admin can see
See who called, only when it matters.
Reveal caller identity?
This is recorded in the audit trail with your name and the time.
Reason
Billing dispute, customer asked for a call back
Cancel
Reveal and log
Every reveal, on the record.
2:14 PM, Call #4821
Maya Chen revealed the caller
Reason: billing dispute
1:58 PM, Settings
Maya Chen let Supervisors reveal
Reason: weekend coverage
1:52 PM, Call #4790
Leo Park revealed the caller
Reason: escalated complaint
Return the call. Never see the number.
Calls
Unknown caller
Support line, 4:12
Call back
Unknown caller
Missed, Sales line
Call back
Unknown caller
Support line, 11:38
Call back
Unknown caller
Billing line, 6:47
Call back
Unknown caller
Support line, 1:56
Call back
Answers when your team can’t.
Are you open on Saturday?
Yes, from 9 AM to 1 PM. Shall I take a message for the team?
Please. I’d like a call back.
Done. Someone will call you first thing tomorrow.
Call volume, team availability, live calls and every identity reveal, at a glance.
Overview
Today
Week
Month
Calls today
128
up 12% on last Tuesday
Answered
96
75% answer rate
Average wait
0:38
6 seconds faster
Identity reveals
3
All with a reason logged
Calls this week
Answered
Missed
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Team
D
Daniel
On a call
A
Aisha
On a call
M
Marco
On a call
S
Sara
Available
L
Leo
Away
Business numbers
Local and toll-free numbers in 40+ countries, or port your own.
Smart routing
Ring groups, IVR menus and business hours, set up in minutes.
Recordings and transcripts
Searchable conversations with caller details masked.
Voicemail to text
Read every message without ever seeing a number.
Integrations
Send masked call logs to your CRM and helpdesk.
Keypad
Calling from
Support line
(415) 555-01
1
2
3
4
5
6
7
8
9
*
0
#
Voicemail
Unknown caller
0:24
Hi, I’m calling about my delivery. Could the team call me back?
Unknown caller
0:42
I’d like to reschedule my appointment for next week.
Unknown caller
0:18
Please give me a call when you’re available.
Saydial, Support line
Can I use my existing business number?
Are recordings and transcripts masked too?
How does the AI voice assistant work?
Which devices are supported?
Can I connect Saydial to other tools?
Privacy, on every call.
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