Terms of use

Last updated: July 2026

Welcome to SayDial. By accessing our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our platform.

By creating an account or using SayDial, you confirm that you are at least 18 years old and legally authorized to use the services on behalf of yourself or your organization. You agree to use the platform only for lawful business purposes and in compliance with all applicable laws and regulations.

SayDial provides AI-powered communication tools including voice calling, call routing, transcription, analytics, appointment scheduling, CRM integrations, and workflow automation. While we strive to provide reliable and accurate services, we do not guarantee uninterrupted operation or error-free performance.

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. Any unauthorized access or suspicious activity should be reported immediately.

Certain features may include call recording, transcription, and AI-powered conversation analysis. It is your responsibility to obtain any required consent from participants and comply with applicable privacy, telecommunications, and recording laws in your jurisdiction.

Protect customer and employee privacy with advanced caller ID masking and secure communication features. SayDial ensures sensitive contact information remains confidential while maintaining seamless business interactions and safeguarding user data.

You may not reproduce, distribute, modify, reverse engineer, or otherwise exploit any part of the platform without prior written permission. AI-generated responses and automated communications are provided to assist your business operations.

While SayDial continuously improves its AI capabilities, automated responses may not always be accurate or suitable for every situation. Users remain responsible for reviewing and monitoring communications where appropriate. Subscription fees, usage charges, and billing terms are governed by the pricing plan selected by the customer.

By subscribing to a paid plan, you authorize recurring payments where applicable. All fees are non-refundable unless otherwise required by law. SayDial shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the platform, including but not limited to loss of revenue, business opportunities, profits, or data.

We reserve the right to suspend, restrict, or terminate access to the platform if we believe a user has violated these terms, engaged in fraudulent activity, or created a risk to the security or operation of our services. Our services may contain links or integrations with third-party platforms.

SayDial is not responsible for the content, policies, availability, or practices of third-party services and does not endorse them unless explicitly stated. We may update these terms periodically to reflect changes in our services, technology, legal requirements, or business practices.

Continued use of SayDial after such updates constitutes acceptance of the revised terms. If you have any questions regarding these terms or our services, please contact our support team. By continuing to use SayDial, you acknowledge that you have read, understood, and agreed to these terms and conditions.