Privacy policy

SayDial ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, store, and safeguard information when you access our website, applications, and services.

When you visit our website or use our platform, we may collect information such as your name, email address, company details, phone number, billing information, and any information you voluntarily provide through forms, support requests, or account registration.

We may also automatically collect technical information including device details, browser type, operating system, IP address, pages visited, usage patterns, and interaction data. This information helps us improve performance, enhance security, and optimize the overall user experience.

SayDial uses cookies and similar technologies to remember preferences, analyze website traffic, improve functionality, and personalize content. By continuing to use our website, you consent to the use of these technologies in accordance with this Privacy Policy.

The information we collect is used to provide and improve our services, process transactions, manage accounts, deliver customer support, send important notifications, analyze platform performance, and communicate updates regarding our products and services.

As part of our AI-powered communication platform, certain services may process call recordings, transcriptions, conversation summaries, customer interactions, and analytics data. This information is used solely to provide requested services, improve platform performance, and deliver business insights.

We do not sell, rent, or trade personal information to third parties. However, we may share information with trusted service providers, technology partners, payment processors, cloud infrastructure providers, and legal authorities when necessary to operate our services or comply with legal obligations.

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to maintain strong security practices, no internet-based service can guarantee absolute security.

Users may request access to their personal information, update inaccurate data, correct account details, or request deletion of personal information where permitted by applicable law. Certain information may be retained for legal, security, compliance, or operational purposes.

Our services may contain links to third-party websites, integrations, or external platforms. We are not responsible for the privacy practices, content, or policies of third-party services and encourage users to review their respective privacy policies.

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform security.

When information is no longer required, we take reasonable steps to securely delete or anonymize it. If you access SayDial from regions with specific privacy regulations, including GDPR, CCPA, or similar laws, you may have additional rights regarding your personal information.

We will make reasonable efforts to comply with applicable privacy requirements. We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices. Continued use of SayDial after updates are posted constitutes acceptance of the revised Privacy Policy.

If you have questions regarding this Privacy Policy, your personal information, or our data practices, please contact our support team. By continuing to use SayDial, you acknowledge that you have read and understood this Privacy Policy.